Role: Receptionist/Administrator

Location: Shoreham - onsite 

Salary: £26,000 to £28,000

Role ID: 2025-3056

Our vision is to create a safe and sustainable world

Ricardo plc is a global strategic, environmental, and engineering consulting company, listed on the London Stock Exchange. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world. 

The Role

To be the first point of contact for all visitors arriving on site at Shoreham. Overseeing the Reception area and switchboard. You will also be covering the administrator role for a large team of engineers as well as for your own department where you will be responsible for travel bookings and other administrative tasks.

You will be based largely at the reception desk but you will be required to visit other areas of the site to liaise with your colleagues.  *We have an immediate requirement for this position and therefore ideally seek applications with short/no notice period*

Key Responsibilities 

• Greet all visitors and sign them in using the electronic system.
• Assign visitor badges and corresponding lanyard.
• Answer and transfer calls via the switchboard.
• Enter new starters on the MitreFinch system.
• Create new badges for new staff and replace damaged cards.
• Manage the diary for the conference rooms and video conferencing.
• Screening phone calls.
• Keeping the reception area clean and tidy.
• Administration duties to engineering department (travel bookings, expenses, typing up notes etc)
• Administrative duties for the Site Management department including contractor management database.

Skills and Experience

• Knowledge of MS Office Word, and Excel
• Knowledge of Outlook

Personal Attributes

• Ability to work on own initiative
• Flexible
• Team Player
• Professional telephone manner

Working here

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on.  Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Work life balance 

We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.

Diversity, Equality, and Inclusion statement

We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team via recruit@ricardo.com if you require any adjustments to support you throughout the recruitment process.

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