Contracts Administrator

Job Locations UK-Oxfordshire-Didcot


Ricardo UK Ltd. Logo


Role: Contracts Administrator

Location: Flexible UK

Salary Range: £22,000- £30,000 12 Month Fixed Term Contract 

Role: 2022-1433


Our vision is to create a safe and sustainable world

Ricardo plc is a global strategic, environmental, and engineering consulting company, listed on the London Stock Exchange. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.


Energy & Environment, one of Ricardo plc’s five operating business units, is a leader in sustainability consultancy, solving complex environmental challenges through industry-leading analysis, advice and data. With more than 40 years of heritage in addressing air quality, environmental and sustainability issues, our customers value us for our deep understanding and breadth of services covering the entire value chain from evidence, policy & strategy to implementation.


Our Energy and Environment business unit combines energy, climate change, environmental and chemical risk expertise with strong IT and economics capability.


This role is a new fixed term appointment for an experienced Contracts Administrator to review, collate, organise and update/refresh our currently 650 plus contracts for our emergency response product, alongside various iterations and letter of amendment, to achieve a complete ‘database’ of active up-to-date contracts and aligning this information within current NCEC systems.


The Contracts Administrator will work closely with the Account Management team and would be expected to facilitate any discussions between our in-house commercial teams, the customer, and our delivery teams.


Key Responsibilities

  • Review all the customer contracts and active letters of amendment (LOA)
  • Creation of a database holding details of all contracts, including cover, validity, renewal terms, contract versions, and other key summary information to be defined
  • Update CRM to ensure that the contract and opportunity fields matches the collated database
  • Drafting updated contracts (and LOAs) – independently or with the Account Manager depending on the requirements (related to age of contract, complexity of any rescoping required), aim to bring as many customers onto new terms and conditions as possible
  • Facilitating legal interchanges internally (i.e. between Account Management / New Business, delivery, commercial) and potentially externally (but under the lead of the sales owner)
  • Creation of a client folder structure for each active customer, which should contain their current contract and any LOAs issued, plus any historic documents
  • Review and create contract and LOA management processes to ensure updated contracts are maintained in a consistent way, to include:
    • Criteria for a new contract vs. LOA
    • Changes are represented in the automated renewal process
  • Working with finance, commercial, sales, account management and the customer service team to improve our wider contract management processes
  • Regular liaison with Delivery Team to ensure that any changes to contracts have no effect on the delivery

Key Competencies and Experience

  • Understanding of commercial practice
  • Experience of drafting / maintaining contracts for a large customer base
  • Sound working knowledge of contract law
  • Excellent knowledge of Microsoft Office applications and CRM (Microsoft Dynamics)

Skills and behaviours

  • Be able to work as part of a team
  • Proven ability to work independently
  • Excellent communication skills and the ability to communicate effectively at all levels
  • Proficient levels of written, negotiation, and problem-solving skills
  • High levels of attention to detail, self-discipline and focus

Working here


Ricardo is an exciting and rewarding place to work and you have the opportunity to make a difference. You will work with teams of talented, dedicated, and supportive individuals. Alongside having a fantastic opportunity to develop your career with us through our broad range of projects, mentoring opportunities and a personalised approach to your learning and development. We are always keen to hear from people who have driven, ambition and a flair for innovative thinking.


Wellbeing and work life balance


We offer flexible approaches to work, whether that's working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our People are important to us, and we take pride in our wellbeing programmes and policies that support individuals including flexible working, carers policy, mental health first aiders and readily available support through our extensive Employee Assistance programme.


Diversity, Equality and Inclusion statement


We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.




Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle.


Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.





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